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Follow-Up Visits & Data SynchronizationWhat question is your article answering?

Procedures for follow-up visits, including using OneSync as a failsafe and updating participant biometrics.

Pre-Visit Preparation

  • Charge a spare Recorder in case a replacement is needed.
  • Ensure your site PC has Hexoskin OneSync installed.

During the Visit

1. Data Verification

  • Check the participant's app. If records show "Storage Failed" or "Sync Failed," you must use OneSync.
  • OneSync Process:
    1. Open OneSync on the PC.
    2. Log in with your Site credentials (not the participant's).
    3. Connect the participant's Recorder via USB.
    4. Sync starts automatically. Wait for "Synced" status.

2. Update Profile

  • Ask if their weight or height (optional for older adults) has changed.
  • Update these values in the OneView Dashboard if necessary.

3. Review Next Steps

Confirm the dates for the next monitoring period and document them in the participant's Startup Guide.